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Troubleshooting Tips
Troubleshooting Tips
Tips to troubleshoot the most frequient issues
9 articles in this collection
Written by
Richard Hogan,
Serena Edwards,
and
Ty Holbrook
General
Troubleshoot unpaid Invoices
Find out the reasons why Invoices do not show as "paid"
Written by
Serena Edwards
Updated over a week ago
Troubleshoot not being able to manage Classes, Enroll Form, etc.
Learn how to edit permission for Admin and Instructor Users
Written by
Serena Edwards
Updated this week
Troubleshoot why Customers are not receiving email notifications
Fix common issues with email notifications
Written by
Richard Hogan
Updated over a week ago
Logging In
Troubleshoot Customer password reset
How you can help fix password reset issues for Customers
Written by
Richard Hogan
Updated over a week ago
Troubleshoot Admin authentication
Troubleshooting authentication issues if you see an Error Message when signing in
Written by
Ty Holbrook
Updated over a week ago
Troubleshoot Instructor authentication
Troubleshooting authentication issues if you see an Error Message when signing in
Written by
Serena Edwards
Updated over a week ago
Enrollment
Troubleshoot items not appearing on the Enroll Form (No Program, No Class, etc.)
Something not showing up? Learn the reasons why and how to fix it
Written by
Serena Edwards
Updated over a week ago
Troubleshoot: The option to choose Classes does not appear on the Enroll Form
Classes Pricing Model allows Enrollees to choose their own Class(es)
Written by
Serena Edwards
Updated over a week ago
Troubleshoot E-signature requests
Reasons why you may be getting a "signature request closed" error
Written by
Serena Edwards
Updated over a week ago