What happens to your data when you return a rental or you need to replace a device? Don't worry, any data you've collected will continue to be stored securely and indefinitely in our cloud.
Whenever a device is reset and transferred or stop being shared or leased with you, the system will automatically create a backup of all the data it's collected up to that point as a .csv file stored under the Files section.
When a device is Leased or Shared, the Files will be created in the leasee or shared party's Organization. If you are in the Leasor/Owner Organization you will not be able to see those Files.
They're named with the device serial number and the the date of creation and sortable by the data range and creator name, so you can find them in a pinch.