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StudioTexter
Auto Responders (StudioTexter)
Auto Responders (StudioTexter)

Auto Responders

B
Written by Brandon Gerber
Updated over a week ago

This tool allows you to set up Auto Responders that will send automatic responses whenever someone texts the studio line. These only work with non-keyword messages.

  • You can set up a default auto responder to send out a default response to non-keyword messages.

  • Custom auto responders can be created if you need specific auto responses sent to messages based on a specific day and time.

    • Can be set up for radio shows.

    • These override the default auto responder.

  • A signature can be set up to display below every automatic response.

  • When scheduling an auto responder, make sure it doesn’t overlap with another one. An error message will appear if this happens.

Admin Side:

These are the details for each item:

  • “Add New” Button - Clicking this will allow you to create a new custom Auto Responder.

“Add New Auto Responder” Box

  • “Default Response” Button - Clicking this will allow you to manage or set up the default auto response.

“Default Auto Response” Box:

  • “Signature” Button - Clicking this will allow you to manage or set up the signature for the auto responses.

"Update Signature" Box:

  • Current Auto Responders - The section to view and manage your custom Auto Responders.

    • Label - The names of your Auto Responders.

    • Auto Response - The text that will be sent to people whenever they send a non-keyword message.

    • “Schedule” Button - Clicking this will allow you to schedule an Auto Responder.

      • You can set the Start / End Time, as well as select the days, for the responder to run on.

      • If the schedule for the responder overlaps with another one, a warning message will appear and ask you to fix it.

    • “Edit” Button - Clicking this will allow you to update an Auto Responder.

    • “Delete” Button - Clicking this will allow you to delete an Auto Responder.

“Schedule” Box:

"Edit Autoresponder" Box:

  • Schedule Overview - The section to view the schedule for the Auto Responders.

Need More Help? Call us at 217-239-0975, or email us at support@envisionwise.com.

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