Skip to main content
Warranty terms
Estelle avatar
Written by Estelle
Updated over a year ago

The warranty takes effect from the date of purchase by the customer. For any warranty claim, the user must present the invoice with the date of purchase.

The buyer shall not be entitled to rescind the sale, to a replacement with a new bicycle or to a reduction in price if the seller is able to repair the defect.

Repairing a part does not extend the warranty period.

Your bike is not designed to be used: in the sand, in water (motor, battery, controller and display), in a salty environment (on the beach or by the sea for example).

Your bike is not designed to be stored outside for long periods (maximum 12 hours). It must be stored in a dry and temperate room (frost-free) away from corrosive products: marine environment (e.g. boat deck), weedkiller, acids, solvents.

Did this answer your question?