Track Help

Get help using Track and its features, including Tags, Alerts, Geofences, Time Cards, E-Logs, Sentry Keypad, Digital Work Orders and Reports.

M Breanne Hylton avatar H
55 articles in this collection
Written by Melanie Baravik, Breanne Hylton, and Hope Timmermann
Managing Track Users, Assets and Groups

Adding a New User to Track

Instructions on how to add a new user to your company's dashboard in Track.
Breanne Hylton avatar
Written by Breanne Hylton
Updated over a week ago

Updating a User's Information and Role

Instructions on how to update a user's name, phone number, permissions, and role.
Breanne Hylton avatar
Written by Breanne Hylton
Updated over a week ago

What is an asset?

Definition of an asset within Track.
Breanne Hylton avatar
Written by Breanne Hylton
Updated over a week ago

Adding Assets to Track

Instructions on how to add an asset to your Track account individually or upload in bulk format.
Breanne Hylton avatar
Written by Breanne Hylton
Updated over a week ago

Updating an Asset's Custom ID

How to update an asset's custom ID in Track.
Breanne Hylton avatar
Written by Breanne Hylton
Updated over a week ago

Creating a Group

Instructions on how to create a Group in Track.
Breanne Hylton avatar
Written by Breanne Hylton
Updated over a week ago

Adding Assets to a Group

Instructions on how to add existing assets to an existing group in Track.
Breanne Hylton avatar
Written by Breanne Hylton
Updated over a week ago

Adding a User to a Group

Instructions on how to assign users to a Group in Track.
Breanne Hylton avatar
Written by Breanne Hylton
Updated over a week ago

Viewing Assets in Table Format or List View

Instructions on how to view your assets in table view or list view in Track.
Breanne Hylton avatar
Written by Breanne Hylton
Updated over a week ago

Filtering Assets

How to filter vehicles and equipment (assets) in Track.
Breanne Hylton avatar
Written by Breanne Hylton
Updated over a week ago

Searching for an Asset in Track

Information on how to search and locate an asset on the main map in Track
Breanne Hylton avatar
Written by Breanne Hylton
Updated over a week ago

Updating Asset Details

Instructions on how to edit or update assets within Track.
Breanne Hylton avatar
Written by Breanne Hylton
Updated over a week ago

Viewing an Asset's Trip History

Instructions on how to access Trip views for an asset and Trip symbol key.
Breanne Hylton avatar
Written by Breanne Hylton
Updated over a week ago

Viewing Asset Labels on Map

Instructions on how to view Custom Name and Make/Model for all assets on your map in Track.
Breanne Hylton avatar
Written by Breanne Hylton
Updated over a week ago

Deleting an Asset

Instructions on how to delete an asset from your company's portal in Track.
Breanne Hylton avatar
Written by Breanne Hylton
Updated over a week ago

Adding and Updating an Asset's Group

Instructions on how to update the group an asset is assigned in Track.
Breanne Hylton avatar
Written by Breanne Hylton
Updated over a week ago

Updating a User's Group

Instructions on how to update a user's assigned group Track.
Breanne Hylton avatar
Written by Breanne Hylton
Updated over a week ago