Accounts are companies or customers that you do business with. They could be Suppliers, Partners, Customers or Contractors. Create an account to store contact information or start creating orders and invoices using the account.
There are a few ways you can create Accounts:
When you're creating an Order
You can import Accounts using our Import Tool
In Customers > Accounts
In Contacts > Primary Accounts
In Product > Supplier Account
Project > Primary Account
We'll run through creating Accounts through Customers in this guide.
Get started
Head to Customers > Accounts and hit the blue Add Account button in the top right.
Firstly, you'll need a Name for the account, which is the only mandatory field.
Next you'll need to start filling in their details, if you have an Account Number for this customer from your accounting software you can add it here.
Account Owner - This will automatically populate as the user adding the account however if you'd like to change it, simply enter another users name.
Account Type - This determines the type of account this is, for example Customer, Supplier or Prospect. Find out more about using prospects here
On Stop - This determines if the customer is On Stop. Find out more here
Cash Customer - This setting determines whether the customer is classified as a Cash Customer. If so, a payment must be taken before the sales order can be processed. This ensures that the transaction is prepaid and aligns with the cash sale workflow.
Can Take Payment - This setting determines if you can take a payment for this customer. Find out more about Taking Payments
Status - This can determine the status of your account, the system defaults are active or inactive
Industry - You can assign the account industry here
You can change the above lists to suit your bespoke requirements. See our List of Values Guide here
Tax Class - This is the account tax class
Exchange Rates - This is the account exchange rate
Note: you can leave the above as the default which are specified at Company Level
Fill in their Address, Country and any Contact Information, you can leave this blank too if they're a prospect or you're not sure of the information.
Finally, you can specify the two following fields:
Payment Term - You can create your own payment terms and specify them against particular accounts. If you have certain customers that have different payment terms you can simply apply them here. You can create your own payment terms in System Setup > Payment Term
Delivery Method - You can define a default delivery method for each customer. Once set, this method will automatically populate on new sales orders created for that customer.
Price Category - You can define Price Categories allow you to tailor pricing for different customer types. Learn more about Price Categories.
Credit Limit - The credit limit defines the maximum outstanding balance a customer is allowed to have at any given time. When processing sales orders, ERP Go will check the customer’s current open invoice balance against their credit limit. If the limit is exceeded, the system will show a message.
Invoice Run Code - Run codes are used to group orders. You can create your own run codes in System Setup > Invoice Run Codes
Once you have finished simply click the green Add Account Button.
If you need some assistance we’re happy to help! Start a conversation using the Blue help bubble in the bottom-right corner.