What is Two-Factor Authentication (2FA)?
If your organization has enabled 2FA, you'll be required to enter a code from an authenticator app on your phone after logging in with your email and password.
This added step improves security by requiring something you know (your password) and something you have (your phone).
Setting Up 2FA for the First Time
Log in to Essential ERM with your email and password.
A pop-up will appear prompting you to register for 2FA.
Open your authenticator app (e.g., Google Authenticator or Microsoft Authenticator).
Tap the plus (+) button to add a new account.
Choose the option to scan a QR code.
Scan the QR code displayed on your Essential ERM screen.
Your app will generate a 6-digit code.
Enter the code into Essential ERM to complete setup.
Once completed, you’ll be logged into the platform.
Logging In with 2FA (After Setup)
Go to the login page and enter your email and password.
A new prompt will appear asking for your authenticator code.
Open your authenticator app.
Find the code for “Essential ERM” and enter it.
You’ll be logged in—no need to rescan a QR code.
Need Help?
If you're unsure which app to use or how to install it, check with your ERM administrator or your IT department.