FAQs and Troubleshooting

A curated list of the most commonly asked questions by Essential ERM customers

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17 articles in this collection
Written by Gagan

Export Data for Reporting

Guide on how to download your data to build reports in Power BI
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Written by Gagan
Updated over a week ago

Essential ERM User Types

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Written by Gagan
Updated over a week ago

Edit Risk Scoring Criteria

Use the question marks to provide guidance on risk scoring by category.
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Written by Gagan
Updated over a week ago

Adding New Users

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Written by Gagan
Updated over a week ago

Risk Voting

How to launch a vote on risks
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Written by Gagan
Updated over a week ago

Deleting a risk

How to delete a risk
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Written by Gagan
Updated over a week ago

Using Essential ERM on your tablet or phone

Will Essential ERM work on my mobile phone or tablet?
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Written by Gagan
Updated over a week ago

Instructions for users conducting risk assessments

Can the system provide instructions to guide my users through the risk assessment process?
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Written by Gagan
Updated over a week ago

User access restrictions

Can I restrict which data my users can see? Can I create departmental risk registers and control access by users?
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Written by Gagan
Updated over a week ago

Objective centric risks & strategic objectives

How do I enable an objective-centric view of my risks? How do I create strategic objectives and map them to my risks?
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Written by Gagan
Updated over a week ago

Uploading your existing risk register

How do I upload my existing risk register.
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Written by Gagan
Updated over a week ago

Creating & using business areas

How to create and use the business areas functionality
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Written by Gagan
Updated over a week ago

How do I create and edit Risk Owners?

Creating & editing risk owners
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Written by Gagan
Updated over a week ago

Understanding Residual Risk

How residual risk calculations work. Overriding residual risk, disregarding inherent risk and more.
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Written by Gagan
Updated over a week ago

Filtering & Organizing Risks

What are the different ways that I can organize and filter my risks?
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Written by Gagan
Updated over a week ago

What is a Risk Bow Tie?

Understand the use risk bow tie diagrams inside Essential ERM
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Written by Gagan
Updated over a week ago

Create your own risk categories and subcategories

How to create categories of risks and subcategories
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Written by Gagan
Updated over a week ago