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How to use the Motivation Assistance tool
How to use the Motivation Assistance tool

This article will explain how to access the Motivation Assistance tool, providing assistance with medical aid reimbursement of a medicine.

Nathier avatar
Written by Nathier
Updated over a week ago

The Motivation Assistance tool provides assistance to healthcare professionals to motivate for reimbursement of a medicine which requires a set of clinical criteria to be met prior to funding consideration. The goal of the motivation assistance tool is to decrease the barrier to funding and help healthcare professionals submit the correct information to medical schemes. The motivation tool is product specific and is sponsored by pharmaceutical companies.

The customized forms provides a highly efficient and unique technical system for auto-drafting of personalized motivation letters designed for busy Doctors.

  • Step 1: Click on the medicine tile you would like to access

  • Step 2: Select the motivation assistance option

  • Step 3: Complete the form and submit to the medical scheme

The Motivation Assistance tool is available on EMGuidance for certain pharmaceutical products and can be accessed as follows:

  1. By Accessing the 'Motivation Assistance' featured card

  2. By using the search bar to find Product Listings which contains the Motivation Assistance tool

Each of these options are described below.

By Accessing the 'Motivation Assistance' featured card

  • Featured cards can be located near the top of the ‘Discover’ landing page of the EMGuidance website or app, above the news feed:

  • Select 'Motivation Assistance' to open the featured card. The Featured card contains a full list of all the Motivation forms available on the EMGuidance platform. Select 'About Motivation Assistance' to open the article on motivation forms:

  • The 'About Motivation Assistance' article describes the Motivation Assistance tool, and provides further instructions on how to access and use the Motivation Assistance tool.

By using the search bar to find product listings which contains a Motivation Assistance tool

  • The search bar can be located near the top of the ‘Discover’ landing page of the EMGuidance website or app.

  • Tap into the search bar, and enter the term 'motivation' or 'medical aid' to search.

  • Select the relevant product listing from the list of returned search results to open and view the content.

  • In the detail view of the product listing, select the 'Motivation Assistance' option.

  • Complete the form by entering all the information into the applicable fields.

Submitting the completed Motivation Assistance form to the medical scheme:

  • Once you have completed the motivation form, you will receive an email with the output letter and supporting documents attached.

  • Kindly wait 5-10 minutes after completing the form to receive the email.

  • The output letter will be provided as an editable document which can be updated and placed on a practice letterhead.

  • Once the above steps are complete, you are now able to submit the motivation form, together with the supporting information, to the applicable medical scheme.

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