June 22, 2020 Update!

Social Solutions has completed the initiative of making ETO compatible with Chrome, FireFox, Edge, iOS Safari, and IE 11. Users are now able to complete any task that is a part of TouchPoints experience in any of the previously mentioned browsers.

Please note that ETO Schedule is not compatible with Internet Explorer.

Legacy Features

All Legacy features are fully supported in Internet Explorer 11 with these settings.

Please note that some legacy features will never be supported in browsers other than IE, including:

  • Assessments (recording, editing, or managing)

  • Efforts/Points of Service (recording, editing, or managing)

  • Query Wizard (building, editing, running, or managing)

  • Some Standard Reports that require you to make selections on a Legacy Page first before running

Mobile Compatibility

ETO is a browser-based software, so its functionality is more dependent on the browser you use rather than the device. However, some portable computing and tablet technology will have varying degrees of success using ETO.

Essentially, any device capable of supporting a full version of an internet browser can run ETO.

  • Machines using either Microsoft Windows or Apple iOS can run ETO.

  • Both iPads and Windows-based tablets can use ETO.

  • Android and iOS smartphones are capable of running ETO. However, it is not recommended that you do so because of the smaller screen size.

  • There are some devices such as older tablets that cannot run full versions of web browsers, and therefore cannot run ETO.

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