The Multi-Subject Level Response is useful when a response should apply to all Users within a Collection or Multiple Participant TouchPoint.


  1. Expand Navigation Bar (if applicable).

  2. Select "Site Administration"

  3. Select "Manage TouchPoints" 

  4. Click "Edit" for the appropriate TouchPoint 

  5. Click Question Settings 

  6. Select Multi-Subject Level Responses from the drop-down This is called "Collections Level Responses" for Collection types. 

  7. Check the box(es) associated with the question(s) that should apply to multiple subjects.

  • A check indicates that the question will be answered once and applied to all when taken for multiple subjects at the same time 

  • You can also uncheck a box that you no longer wish to apply to multiple subjects 

    8. Click Save 



When recording a TouchPoint for multiple Participants or a Collection, why does the data disappear from the All tab?


The Multi-Subject Level Response setting allows questions on a form (TouchPoints, Referral Forms, Collection Types) to be collected once for all subjects in a multiple-subject response (Family, Collection, Multiple Participants or Multiple Entities). This setting can be managed via View Screen Settings or by editing each question individually.

After being saved, Multi-Subject Level Responses will keep the response on the All tab due to the response applying to all Participants/Entities within the Form. The questions that apply only to an individual will not remain on the All tab after the form is saved. Multi-Subject Level Responses will show as two avatars rather than one on the All tab:

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