Searching for Articles

#ETOChat #KnowledgeBase #Articles #Search #Find

Updated over a week ago

ETO Chat

In ETO, you can search for articles within the Chat bubble!

When looking at articles in the chat, they can appear narrow. You can also search for the article through the web browser version at: https://intercom.help/eto/en/.

In-Chat Article example:

Help Manual

You can use the "Help Manual" button under "Help" on the Navigation Bar to access the main page for articles. Additionally, you can visit: https://intercom.help/eto/en/.

From here, you will have the ability to navigate and search across all of our articles.

Navigating Articles

Articles are organized by Collections, and each Collection has sections for different subgroupings of articles.

We also utilize Main Pages, or tables of content, with links to related articles for different features (ex. Participants, Collections, Entities)


We are always looking to improve our services!

Just reach out via chat if you have a suggestion for an article update.

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