Question: What will happen as Internet Explorer 11 is retired?

Internet Explorer 11 desktop application will be retired and go out of support on June 15, 2022, for certain versions of Windows 10. See the below article for more details.

Answer: ETO customers can use Edge in IE mode to continue using ETO Legacy features!

You can also use Edge in IE mode to complete ETO legacy actions.


If you'd like to use ETO in other browsers, we suggest moving away from ETO Legacy features (Assessments, Efforts/Points of Service, Query Wizard) and migrating to Touchpoints.

You can reach out to your Account Manager to discuss this option.

Account Management Team: accountmanagement@socialsolutions.com

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