You have a personal travel assistance and/or a cancellation insurance that was subscribed directly at Europ Assistance (or through one of our brokers)
You wish to enter a demand for the refund of medical costs or a cancelled trip.
Your contract number has 10 digits.
Then you can enter your claim in your customer area.
When you enter a request for a refund for a cancelled trip for a medical reason, do not forget to ask your doctor to fill in this document.
If you have a European Assistance Business Solution, please send your request to email@example.com
If you have a travel insurance that you bought at one of our partners like a Airline or a travel agency, please refer to specific instructions in the policy.