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Sygno-Fi Firmware Update (devices & translator/expanders)

The patch realigns the Battery Fault reporting voltage of the following Sygno-fi devices

Updated over a week ago

What does the patch do?

The patch realigns the Battery Fault reporting voltage for the following Sygno-Fi devices:

  • Optical, Heat, and Multi-Criteria Detectors

  • Manual Call Points

  • Remote Indicators

  • Wall Sounder Modules

  • Base Sounder and Base Sounder VAD

What do I need to install the patch?

  • Laptop

  • Micro USB Data Sync Cable

  • Sygno-fi Device Patch Software

  • Screwdriver (for removing Translator and Expander lids)

  • Terminal Screwdriver (for powering the Translator during the update)

  • Long Nose Pliers (for removing shorting jumpers)

Which devices will I need access to?

  • Sygno-fi Translators and Expanders (if fitted on-site)

  • The patch software will determine if the Translator or Expander needs upgrading and wirelessly transmit the patch to relevant devices listed above on the node.

  • Ensure all devices have communication with the Translator/Expander during the upgrade. Devices without communication will not receive the patch.

Sygno-fi Device Patch Procedure

  1. Install the Sygno-fi Device Updater Software
    Ensure your laptop has an internet connection during the installation process.

  2. Powering the Translator
    The Translator needs to be powered by one of the following methods:

    • Method A: 24V applied to the 2-way green push-in connector. Move the shorting jumpers to the top set of pins (as shown).
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    • Method B: 24V DC applied to the 4-way green push-in connector (Not Loop Data). The shorting jumpers can remain in the lower position.
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      ​Note: Sygno-fi Expanders can continue to be powered from their PSU.
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  3. Connect the Translator/Expander
    Plug the Micro USB Data Sync Cable into the Translator or Expander. Open the Firmware Updater software.

  4. Upgrade Procedure

    • Click the read “R” square.

    • Select the Translator or Expander from the dropdown menu and press the Start Button.
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    • The software will check if the unit needs an upgrade.
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    • If prompted, remove Jumpers J2 and J3, then press ENTER.
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    • The firmware update will begin.
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    • Refit Jumpers J2 & J3 when prompted and press ENTER.
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    • The Translator or Expander will be updated.
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  5. Reassembly
    Refitting of any jumpers or cables removed during the process is required to complete the update.

Contact Information
For further assistance or if you have any questions regarding this procedure, please contact the Eurotech Technical Team:
Email: technical@eurotechfire.com
Phone: +44 (0) 203 141 0982

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