In order to change groups without a penalty, you must remain in your group for 1 year. Each year, your pet's subscription will come up for renewal and you can determine if you'd like to stay in your existing group or move to another. Group members will have the opportunity to vote to include you in the group for the next year.

If you want to change groups before your year is up, you will forfeit your initial deposit which will be used to offset the expenses from your previous group. You must then submit a new deposit when you apply to your new group. Your 30-day waiting period to submit expenses resets and is calculated from the day you are accepted into your new group. In between the time that you leave your previous group and join your next group, you are not protected by the Eusoh community and cannot submit expenses for reimbursement.

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