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Set up promo codes for multiple events
Set up promo codes for multiple events

Promo codes offer discounts or access to hidden tickets. Go to “Multi-event promo codes" to create a code that works across multiple events.

Caroline avatar
Written by Caroline
Updated over a year ago

1. Go to Manage my Events.

Log in to your Eventbrite account and go to Manage my events.

2. Go to your Marketing workspace.

From the left navigation menu, select the Marketing icon.

3. Select "Promo codes".

4. Click “Add multi-event code".

5. Choose your code type.

There are two types of codes:

  • Promo code — apply a lower price to tickets that are visible to anyone.

  • Access code — reveal tickets that are hidden.

Before creating an access code, you need to have hidden tickets. To hide a ticket type:

  1. Go to “Tickets”.

  2. Click the name of your ticket type.

  3. Click “Advanced settings”.

  4. Change the visibility to “Hidden”.

6. Choose the tickets the code should apply to.

If you want to apply the code to all tickets across your events, select ALL events ALL tickets. This applies to current events and upcoming events you create and can't be changed after you create your code.

If the code should apply to specific ticket types, choose an existing ticket group or click A new group of tickets. If you choose to create a new group, find and select all the ticket types for this group.

7. Set up your code.

  • Code type: Choose between a single code or CSV list. Choose CSV list of codes if you want to bulk create codes with the same settings. If you choose to upload a file, create a CSV file that separates your codes by commas or on separate lines. Upload up to 5,000 codes per file.

  • Code name: This is what attendees enter during checkout. For example, if your code gives a 10% discount, your code name could be “SAVE10”.

  • Discount amount: Set this to a fixed amount or percentage to be taken off of the full price of your ticket (like $100 or 100%).

  • Limit of uses: Leave as unlimited or set a limit on how many tickets can use this code.

  • Starts/Ends: Decide how long this code will be valid. By default, promo codes work as long as the tickets are available. You can change your settings so your promo code starts or ends on a certain date or a certain amount of time before the event.

When you're happy with your settings, click Continue.

8. Give your ticket group a name.

If you selected A new group of tickets, give the group of tickets a ticket group name.

This step doesn’t apply if you selected ALL events ALL tickets or an existing ticket group.

9. Click “Save & Finish”.

10. Delete, update, or share existing codes.

Mouse over the arrow next to a code. From there:

  • Click Configure code to update the code settings.

  • Click Change ticket selection to change the tickets this code applies to.

  • Click View shareable link to get a sharable link. This link automatically applies your code during checkout.

  • Click Delete to remove this code. This option is only available on unused codes.

To bulk delete unused codes across all events:

  1. Click Delete unused codes.

  2. Choose the type of codes you want to delete.

  3. Click Continue and review your settings.

  4. Click Delete.


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