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How to Request a Refund

Mark Sergienko avatar
Written by Mark Sergienko
Updated this week

If You Purchased Through the App Store (iOS)

Apple manages all refunds for purchases made through the App Store. To request a refund:

  1. Sign in with your Apple ID.

  2. Find your EventLive purchase.

  3. Click Report a Problem and follow the instructions to request a refund.

If You Purchased Through Google Play (Android)

For purchases made via Google Play Store, please reach out to support@eventlive.pro with your event / purchase details and we will process the refund as soon as we can.

If You Purchased Directly from EventLive

Please contact our support team with your order details.

Or use the chat feature on our website or app

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