This page provides information about billing and invoice handling.
In the control panel you can find several tools that will provide you all the functions that you need to manage your billing and invoicing.
Billing management in the control panel
You will find all the features under the menu item "Account".
Balance
Billing history
Statements
Payment methods
Balance
It is essential, to maintain a non disrupted service, that all invoices are paid before the end of the current subscription period.
If you find that the balance is a negative number then you have unpaid documents that needs to be taken care of.
Billing history
In this area you can find a list of previous orders and payments.
Payments
Recurring payments
At the moment we do not have any automatic payment feature. This is a feature that we are planning to develop and integrate.
Generate renewal order
By default the system will generate an invoice for you and send a notification to your designated email address.
If you have disabled the feature for automatic renewal order feature, you then have to generate them manually.
This is made from within the subscription area. Click on the name of the subscription and then "Generate renewal order"
Activate/Deactivate automatic renewal orders
By default the system is set to generate renewal orders.
To enable or disable the setting go to the subscription area. Click on the name of the subscription and then "Renewal Settings"
Make renewal payment
To find your recent invoice and make a payment, do the following steps:
Be at the "Home" (Red arrow) page and look under "Account" for the numbers right of "$" (Black arrow)
2. You can now either pay the invoice (Red arrow and point 4) or look at the invoice (Black arrow)
3. Look at the invoice (Red arrow) or make payment (Black arrow)
4. Look so that the amount is correct and click on "Make Payment"
5. Finally, make the payment