Enter the email address used to log in and click 'Forgot your Password"
Click on Send me Password Instructions
Follow the instructions sent to your email address
Log-in using the new password
If you would like to change your password once you're logged in:
Click Settings
Under Personal Settings click User Profile
Scroll down to the password section and click edit
Enter your current password and your new one
Click Save
Hint: Remember to update any password managers to your new password!
Your new password must include:
At least 12 characters
At least 1 number
At least 1 uppercase character
At least 1 lowercase character
At least 1 symbol
Additional Information
Please note: Event Temple Support does not have access to your password. If you have forgotten your password, you will need to reset it by following the steps above.
There's a one-time-use token in the URL we send, and once it expires, that link will no longer function properly.
The tokens expire:
1. If you create a new token by submitting another 'I forgot my password' request
2. If you use the token to reset your password (successfully)
3. After 6 hours from creation.
If the email doesn't come through to your inbox, please check your junk/spam! If it's not received there, please reach out to our friendly support team.