Event Temple works as a pass-through for your email provider, so your daily email limit is determined by the email service you're using (e.g., Gmail, Outlook). Here's what you need to know:
Default Daily Email Limit
Your default limit is set based on your email provider's suggested limit. If you reach this limit, the remaining emails will appear as Scheduled and be sent as soon as the daily limit resets.
How to Check and Adjust Your Limit
Go to Settings
Under Personal Settings, click Email
Under Other Settings, click Edit
In the Daily Email Limit field, enter your preferred number (between 1 and 1000)
Click Save
Important Notes
Outlook: The daily limit for Outlook is 10,000 recipients. It works on a rolling timer, so your limit resets 24 hours after you reach it.
Gmail: Gmail's sending limits can change without notice. Like Outlook, these limits reset over a rolling 24-hour period.
If you're still hitting the limit after making changes, please contact your email provider (e.g., Gmail, Outlook) for support, as Event Temple cannot control limits set by your email service.
The daily email limit applies to your email account, not per organization. So if you manage multiple organizations in Event Temple, the limit is shared across them.