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How Do I Use Event Temple's BCC/Email Forwarding Address?
How Do I Use Event Temple's BCC/Email Forwarding Address?
Updated over 2 months ago

Related Questions:

  • Is it possible to import an email?

  • Send emails to Event Temple

  • Add emails to my Bookings from my email provider

  • Add emails to my Bookings from Gmail

  • Add emails to my Bookings from Outlook

  • How to forward emails into Event Temple

  • How to choose which Pipeline a BCC Booking is created in.

  • I need the email adress for sending emails to Event Temple

Procedure:

Event Temple has a BCC & Forwarding functionality that allows you to send an email, while simultaneously adding it to your Event Temple account for proper tracking.

BCC - This can be used when you are sending an email to a Contact from your email account and want to file it away in Event Temple at the same time.

Forwarding - This option is great if you want a copy of an email sent to Event Temple without emailing a guest, or if you'd prefer to reply from Event Temple.


BCC

  1. Click on Settings on the left-hand sidebar

  2. Select Email Settings

  3. Select the BCC & Forwarding tab

  4. Copy the address under BCC & Forwarding Email

  5. Add the email address as a BCC in the email you are sending

  6. Send the email


Forwarding

Option One - Manually specify which Contact to link to

  1. Click on Settings on the left-hand sidebar

  2. Select Email Settings

  3. Select the BCC & Forwarding tab

  4. Copy the address under BCC & Forwarding Email

  5. Return to the email you wish to send and click Forward

  6. Add the BCC & forwarding email address in the to field of the email

  7. In the body of the email, remove your signature (if you have one) and add the following information (based on the Contact you are working with)
    #Contact { John Doe <jdoe@example.com> }

  8. Remove any signature in the email you're composing

  9. Click Send

See the steps to sending the email in the video below:

Forwarding

Option Two - Use the first email found in the email body

  1. Click on Settings on the left-hand sidebar

  2. Select Email Settings

  3. Select the BCC & Forwarding tab

  4. Copy the address under BCC & Forwarding Email

  5. Return to the email you wish to send and click Forward

  6. Add the BCC & forwarding email address in the to field of the email

  7. In the body of the email remove your signature (if you have one)

  8. Click Send


Additional Information

  • Forwarding emails into ET doesn’t work if the signature is above the forwarded body, make sure this is removed before sending.

  • Similarly, if there is text of any kind entered above the forwarded body, the system will treat this like a signature and forwarding the email into ET will not work as expected.

  • For all options, you must use the BCC & Forwarding email located in your settings - do not use your own personal email address as this will have undesired results.

  • If the email address is the same as an existing Contact, the email will automatically be linked to the Contact & their most recent Booking. If a Booking does not exist, a new one will be created. You can choose the Pipeline Stage the Booking is created under by going to Settings> Personal Settings> Email> BCC and Forwarding. You can then edit which Pipeline and Stage it will be created in.

  • The BCC email is created for your when your User is created and cannot be changed. The email is in no way connected to your actual email.

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