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Why won't my Document allow me to e-sign?
Why won't my Document allow me to e-sign?
Updated over a week ago

Related Questions:

  • Set my Document parameters so the appropriate people can sign

  • Set up E-Signatures on my Contracts

  • Why is the signature field showing red?

Environment:

Event Temple Web App
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Procedure:

Signatures can be set as Client Signature or Vendor Signature. In order to sign as a Vendor, you must be an Event Temple user, signed into Event Temple.

You may not be signed into Event Temple in the browser you are attempting to sign. For example, you may have opened your browser with the Document in Firefox, but you're logged into Event Temple in Chrome (this can happen if you're opening a Document link via an email).

If you are viewing a Document as a Vendor and it is not allowing you to sign, your Document may be set to Client Signature.

To do update this, follow the steps below:

  1. Double-click or click Edit on the Signature block

  2. Check the Vendor Signature box

  3. Click Apply at the top-right of the edit screen

Additional Information

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