What's Changed?

Over the past few months, our engineering team has been hard at work improving email integration stability relating (but not limited) to email provider syncing & email threads.

Starting from Monday, 22nd of March 2021 we will begin rolling out our improved Email Integration for customers that have synced Event Temple with Office365, Exchange & independent email providers.

The improved email integration also allows users to track any email received from an Event Temple contact, not just those threads initiated from Event Temple!

How Does it Work?

When your Organization has this enhancement enabled, you'll receive an in-app notification to re-connect your Email Provider. Simply follow the steps below to re-connect:

  1. Enter your email address
  2. Click Authorize
  3. Select your email Provider
  4. Sign in using your email Credentials
  5. Select which emails you would like synced.
  6. Enjoy your new & improved Email integration!

Additional Information:

  • Gmail users cannot be enabled on the new integration at this stage, we will update these users when it is available.
  • If you would like this feature enabled for your Organization immediately, please contact support via the in-app chat or email support@eventtemple.com.
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