If you're seeing a “Need admin approval” or “Approval required” message when trying to connect your Outlook or Office365 email, it means your Office365 Admin has enabled advanced security settings in Azure Active Directory (Microsoft’s cloud-based access management system) to restrict access to third-party applications like Event Temple.
Note: If your organization granted Admin Consent in a prior year, it may need to be refreshed. Microsoft tokens can expire or be invalidated by updated security settings. In that case, your admin will need to repeat the consent process as outlined below.
How Your Email Administrator Can Change Permissions
How Your Email Administrator Can Change Permissions
Your email administrator will need to create a new session and sign into the application as an admin user to grant permission.
To adjust the Need Admin Approval:
Go to the Azure Active Directory admin center.
Go to Enterprise applications > User settings.
There are two settings that control the authentication for the user.
Users can consent to apps accessing company data on their behalf
Users can consent to app accessing company data for groups they own
Toggle both to yes if you want users to authenticate themselves or toggle both to no to require administrative permission.
Request admin consent:
1. Sign in to the Azure portal as a Global Administrator.
2. Enterprise Applications > User settings' page
2. enable "Users can request admin consent to apps they are unable to consent to"
3. register some trusted user who has an email inbox as a reviewer by pressing the "+ Add users" button.
4. press save.
Approval Required
Approval Required
Depending on the authorization given by the Email administrator, the below notification may appear
When you reach the "need admin approval" page, the user will need to request approval
Microsoft will send an email to the email administrator for the request - they'll need to press 'approve' in the email sent by Microsoft - this has now approved the user to connect to Event Temple
In Event Temple, the user will need to re-authorise their email once more now that the email admin has given approval
Additional Information
Additional Information
See this article from Microsoft for further details. If you are still having troubles, please reach out to your relevant IT department, or Microsoft directly to ensure there are no other security settings that need updating.