Upon completing the challenge phases or purchasing an instant funding account, you will be sent both forms of KYC to complete.
We require KYC via both Veriff & Riseworks and the team also reserves the right to request manual KYC even if a trader has completed KYC via Veriff and Riseworks.
If a trader is unable to KYC through Veriff and Riseworks, we will ask the trader for a call via Zoom to show documents and confirm information we require, as well as a pdf document with the KYC documents in it.
At our discretion, we may deny a funded account or a performance reward if the interview is deemed unsatisfactory or if the trader fails to attend the zoom call.
If KYC verification is not completed within 2 weeks after passing, the company reserves the right to deny any upgrade to Simulated Funded status.
A refund will be made for any accounts that the trader has not yet traded on that are left over.