Who pays what
We pay our payout providers' fees. You pay the crypto network fee and any charges from your own bank. The network fee is deducted from the amount sent.
Cost | Who pays |
Our payout providers' fees | We do |
The crypto network fee, on a crypto payout | You do. The network fee is deducted from the amount sent |
Charges from your own bank, on a bank transfer payout | You do |
Payouts are sent by crypto, or by bank transfer where it is available. Once the conditions are met, you choose how much of your eligible profit to request. How to request a payout, and the minimum, are in Requesting and receiving a payout: methods and minimum.
Example: A $320 reward paid by crypto. We pay our payout provider's fee. The crypto network fee for the payout is deducted from the amount sent, so you pay that fee. This shows who pays which cost. It is not a payout decision.
Before you confirm
The network fee. On a crypto payout it is deducted from the amount sent.
Check your wallet details. Check the wallet address, coin and network carefully before you confirm. A payout goes where you tell us to send it. Use only the coins and networks offered for your request; if you are not sure, ask us before you confirm.
Ask your own bank. If you are paid by bank transfer, ask your bank whether it charges to receive a transfer. Any charge from your own bank is yours.
If what arrived looks different
Keep your payout reference and a note of the amount you requested. If what arrived looks different from what you expected, message us with the reference and a person will check it. Never send your password, card number or wallet recovery phrase.
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Next step
See how to request a payout, and the minimum, in Requesting and receiving a payout: methods and minimum. For a question about your own payout, message us in the chat and ask for a person.