Privacy Policy
Article 1 - Definitions
1. Visitor
Means any person who visits www.floralogistics.nl or www.everspring.app or any other application or website of Flora Logistics that includes a link to this Privacy Policy.
2. Subscriber
Means any business owner who or any business that subscribes to the Flora Logistics software services, or in
otherwise purchases services from Flora Logistics (the Services ), whether by means of a paid subscription, or by means of a trial subscription or demo.
3. End User
Means any person who uses Services, including applications of Flora Logistics, or whose
Personal Data is processed using the Services, including the customers and employees of a
Subscriber.
4. Personal Data
Means any form of information relating to an identified or identifiable natural person.
This includes data such as first and last name, home address, email address and telephone number, as well as the IP address of a computer and data relating to the physical, physiological, genetic, economic, cultural or social identity of a natural person. Information about a company, such as its name or physical address, is not covered by personal Data.
5. Third Party Websites and Applications.
This Privacy Policy does not apply to third-party websites, applications or services, even if they are accessible through linked products or services within Flora Logistics. Any link to a third-party website, service or application shall be governed by the terms and conditions of such third-party website, service or application.
6. Responsibility of our Subscribers.
Subscribers are responsible for complying with all applicable laws and regulations regarding the Personal Data of End Users that they process while using our services, including the Personal Data of their customers and employees. Such processing activities are subject to the applicable agreement and applicable privacy policy between Subscriber and its End Users shall apply. We process Personal Data of End Users solely on behalf of and on behalf of our Subscribers, as further described in our Processor Agreement. Subscribers are responsible for handling any privacy requests from their End Users. If you are an end user interacting with our Subscribers through our Services and you have a privacy question or request, please we kindly request that you read the privacy policy of that Subscriber and contact them directly.
7. Children
Our Websites and Services are not directed to children under the age of 16, and we do not knowingly collect and retain Personal Data from individuals under the age of 16. If we become aware that we have collected and processed Personal Data collected and processed from a child under the age of 16, we will take the necessary steps to remove such information as quickly removed from our files as soon as possible. We do not sell Personal Data of children under the age of 16.
Article 2 - Information we collect from you
1. Personal information we collect directly from you.
If you use our Websites or mobile applications to download a white paper, request a demo, or to other information, you will be asked to provide your contact information which we will then use to provide the requested information and/or service.
If you are using our Services, in connection with a paid subscription, a free demo, or a purchased service, then we may ask for specific information, such as your name, address, email address, and telephone number in order to fulfill our obligations under the Services. In addition, we collect your payment information to facilitate payment of your subscription fees or purchase price.
Subscribers may provide Personal Data of End Users and other third parties by entering that Personal Data into the Services, such as when they process a transaction. This Personal Data will be collected and used in accordance with the Subscriber's privacy policy.
2. Information Flora Logistics may collect about you through our Websites and Applications
a. Technologies Used.
As part of our Websites, including applications, and Services, we use various
technologies such as "session" and "persistent" cookies, log data, and third-party analytical services, such as Google Analytics, to collect and analyze information about our Visitors, Subscribers and End Users. Technology, by its nature, is dynamic and constantly changing; the technological tools used by Flora Logistics today are therefore subject to change and replacement in the future.
b. Session Cookies
We use "session cookies" to keep you logged in while you use our Services, to better
understanding of how you use our Services and to monitor overall usage and information regarding the web traffic on our Services.
c. Persistent Cookies.
We use persistent cookies to recognize you each time you return to our Websites or
Services. For example, we create a persistent cookie that contains only basic information about you, such as your most recent search query. We use these persistent cookies to remember your preferences and, if you create an account, to make your user experience consistent.
d. Tracking Technologies
Tags and scripts may be used on our Websites, in our Services, in emails or other forms of
electronic communications that we send to you. These technologies assist us in understanding how our Websites and Services are used, what other websites our visitors have visited, and when an email is opened and responded to so that we can improve our Services.
e. Log Data
Our servers automatically store data generated by your use of the Websites or Services
generated ("Log Data"). Log Data includes information such as your IP address, browser type, operating system, referring web page, web pages visited, location, your mobile operator, your computer type or your cell phone type, search terms and cookie information. We receive Log Data when you use our Websites and Services, for example, when you visit our Websites, subscribe to our Services or you use our email notifications.
You can remove or disable some of these technologies at any time through your browser settings. This Website allows you to disable Google Analytics on our Website and on other Websites.
3. Information we receive from third parties.
We may sometimes obtain Personal Information about you from third parties (for example, Facebook, Twitter and Google) and use to improve or re-market our Services or to offer a more customized experience with our Services.
Article 3 - How do we use the information we collect?
1. We use your Personal Data for the following purposes:
a. To send you messages or documents that you have requested (such as offers, demonstrations, whitepapers, newsletters and promotional materials);
b. To contact you to ask if you have any questions about our Services or the information you have has requested;
c. To communicate with you via e-mail, telephone, text messages (SMS), letters, social media and websites in
relation to Flora Logistics related news and to inform you about the Services that may be of your interest - to the extent you authorize us to do so;
d. To respond to your questions and requests for additional information;
e. To set up a demo or regular account for our Services;
f. To provide our Services to you;
g. To share and exchange reports and information with credit reporting agencies, credit bureaus, and/or any other entity associated with the use of our payment processing services;
h. To use other third-party databases (including registries, licensing authorities,
identification services, telecommunications providers) or references provided by you to obtain information about your nancial circumstances, background to obtain or verify and to identify and detect fraud.
detection;
i. To maintain our customer relationship with you and provide you with support;
j. To process payments for our Services;
k. To better understand how you use our Websites so that we can optimize your experience;
l. To investigate and analyze your use or interest in our Services and the products and services offered by othersto research and analyze;
m. To analyze the eectiveness of our Services;
n. To improve the functionality of our Websites and Services;
o. To help you find the most relevant information by customizing ourServices to optimize your experience;
p. To verify your eligibility for prizes and to offer those prizes in connection with promotions or conteststo you;
q. For other purposes that we have explicitly described to you at the time of collection and for which wereceive your consent.
2. Do we disclose your Personal Data?
We will share your Personal Data only in accordance with this Privacy Policy. In the following circumstances we may share your Personal Data with third parties:
a. Information we share with affiliated companies.
Flora Logistics operates all over the world. In order to conduct business globally and improve the Services, Flora Logistics shares
Flora Logistics shares information from Visitors, End Users and Subscribers with its affiliates. Some of these affiliates may be located outside the EEA or the UK. In such cases
Flora Logistics will ensure appropriate protection of Personal Data transferred outside the EEA or the UK are transferred.
b. Information we share with third parties.
We engage third-party service providers (companies working on our behalf) to help us perform the Services administer, perform and improve the Services. We share Personal Information with these third-party service providers to enable them to perform these services for us. As a result of our ongoing efforts to improve our Websites and Services, our third-party service providers may change periodically. For example, we work
we partner with third parties that provide data storage solutions, data security tools and information management services. provide. Some of these third party service providers may be located outside the EEA or the UK. In such cases we will ensure appropriate protection of Personal Data with respect to these external service providers. In any other case, we will only share your Personal Data in accordance with your instructions and on the
basis of this privacy policy. In addition, Subscribers may choose to link the Services with the services of numerous integration partners that provide additional functionality. By setting up such integrations, You are allowing Flora Logistics to share certain information with those integration partners.
c. Non-Personally Identifiable Information.
In order to perform and improve our Services, we may use and share non-personally identifiable information that we collected, including cookie data and Log Data, may be used and shared with third parties (including our service providers and our analytics partners). This may include Personal Data that is are aggregated and depersonalized such that the data cannot be re-identified. We reserve the right, in our reasonable discretion, to use any information, in any form, about multiple individuals where the identity of those individuals is not known and cannot be inferred.
d. Sharing via Social Networks.
If you use a feature included in our Services that allows sharing through a social network
sharing on Facebook, for example, the information you share will be processed by the site or service of a third party. The collection and use of data, including Personal Data collected on any such site or network, is governed by the privacy policies of these third parties and not by ours.
e. User Generated Content (GGI).
Some areas of Our Websites and Services may allow Visitors, End Users and Subscribers to send and view GGI submit and view content. GGI includes such things as posting a question, response or blog post. If you post GGI, other Visitors or Subscribers will be able to see certain information about you, such as your username, screen name and message content. You should be aware that any Personal Information that you post in GGI provided by you may be read, collected, collected, distributed or used and may be used by third parties to send you unsolicited messages. We are not liable for the Personal Data you choose to post on as GGI through our Websites Services.
f. Protecting Ourselves and Our Subscribers.
We may disclose Personal Data if we believe it is necessary to comply with
applicable laws and regulations or to comply with requests for information from legal authorities; to enforce or apply our enforce or apply our policies and guidelines; to charge, invoice and collect payments due invoice and collect; to protect our rights or property; to protect the security of our Subscribers protect; to address fraud, technical or security issues; to prevent or prevent activities we consider illegal or unethical; or if we reasonably believe that an emergency requiring an immediate threat of death, death or serious physical injury to any person, requires the communication of communications requires or promptly warrants the communication of documents. Without prejudice to the foregoing, we may be required to share Personal Data upon receipt of a lawful request by governmental authorities, including to comply with national security requirements or
compliance with the law.
g. Sale/Merger.
Data regarding our Subscribers is an asset of Flora Logistics. Accordingly, data regarding
our Subscribers, including Personal Data, may be disclosed in connection with a merger or
acquisition involving Flora Logistics, the formation of a separate company to provide the Services in whole in whole or in part, the sale or pledge of assets of Flora Logistics, whether in the event of insolvency, of bankruptcy or of simplification.
Article 4 - How we protect your data
We treat your Personal Data as personal and confidential information and we strive to ensure that your Personal Data under your control, regardless of type, is protected and kept secure at all times. Please note that no method of transmitting information over the Internet or storing information is completely secure. Therefore we cannot guarantee in absolute terms the protection of the data you share with us. In the event of any unauthorized loss or disclosure of Personal Data, Visitors, Subscribers and End Users may be at risk of damages as a result of such loss or disclosure. Depending on various factors, such as the type and amount of Personal Data disclosed, the impact on individuals may include changes in their credit bureau rating or nancial situation, or identity theft. Flora Logistics will at all times comply with applicable laws regarding data breach notification requirements and will make every effort to mitigate any risks of residual damage to those affected.
1. Location of Personal Data.
Your data may be stored on servers located in a country that is not your residence or
business address. Personal Data may be subject to the local laws of the jurisdiction where it is is collected, used, communicated and/or stored, and may be accessible to government organizations and authorized law enforcement agencies in those jurisdictions. If the data relates to Personal Data of individuals located within the EEA or the UK, then we will provide an adequate level of protection of such data offer.
2. Data retention
Flora Logistics will retain your Personal Data for as long as reasonably necessary to provide the Services. The retention periods may be longer if we are required to retain Personal Data for longer under applicable law or to manage our business. If you have the right to request deletion, we will delete your Personal Data in accordance with and upon receipt of written request to do so, unless we are required by law to retain it. You may choose to do so when you have terminated your agreement for the Services. If deletion is not possible, we will depersonalize it in a manner that cannot be reversible. If depersonalization is not possible (for example, if your Personal Data is stored backup copies) then we will store your Personal Data securely and isolate it from any other processing until deletion is possible.
Article 5 - Your rights regarding your personal data.
1. Right to know about the collection, disclosure and sale of Personal Data. You can ask us what Personal Data we have collected about you and whether or not we have provided or sold this Personal Data to disclosed or sold to third parties.
2. Right to access, correct or transfer your Personal Data.
You have the right at any time to access your Personal Data and to receive a copy of the
Personal Data being processed. You may request us to correct or supplement your Personal Data if they are incorrect or incomplete. You may also ask us to provide your data in a commonly used electronic form provision.
3. Right to Object to further processing of your Personal Data.
If we process your Personal Data on the basis of a legitimate interest, you may object to the processing. Upon receipt of an objection, we will cease further processing activity unless we can demonstrate that there is a legitimate reason to override your interests, or that the processing is necessary for the establishment the exercise or defense of legal claims. Please note that your exercise of this right may may result in Flora Logistics not being able to continue to provide all or part of the Services to you.
4. Recht op verwijdering en op beperking van de verwerking van uw persoonsgegevens
Indien er voor ons geen reden meer is om uw Persoonsgegevens te verwerken of indien wij geen wettelijke grond hebben voor de verwerking, kunt u van ons eisen dat wij uw Persoonsgegevens verwijderen. Wij zullen stappen ondernemen om uw gegevens zo snel mogelijk te verwijderen, maar sommige gegevens kunnen in gearchiveerde / back-up kopieën voor onze administratie blijven staan of op een andere manier door de wet worden vereist. Daarnaast kunnen wij ervoor kiezen om uw Persoonsgegevens te depersonaliseren in plaats van ze te verwijderen, op voorwaarde dat wij daar een legitieme zakelijke reden voor hebben. U kunt ook van ons eisen dat wij de verwerking van uw gegevens beperken als deze verwerking onwettig is of als er een geschil is over de juistheid van de gegevens.
5. Right to non-discrimination for exercising your rights.
If you exercise any of the rights described in this section, Flora Logistics will not discriminate against you because you have done so. In particular, we will not deny you goods or services, charge you different prices for goods or services, or offer you different quality levels of goods or services.
6. Right to opt-out of the sale of your Personal Data.
Flora Logistics does not currently sell Personal Data within the meaning of applicable privacy laws. Should Flora Logistics consider selling Personal Data, it will only do so with your consent and you will also have the right to opt out of the sale of your Personal Data by following the procedures below. Flora Logistics will wait a minimum of twelve (12) months after receiving your opt-out request before seeking consent to resell your Personal Data.
7. Right to lodge a complaint with a supervisory authority.
You have the right to lodge a complaint with a supervisory authority, in particular in the European Member State of your habitual residence, your place of work or the place of the alleged breach, if you consider that the processing of your personal data by Flora Logistics is in violation of the GDPR. Please visit the website of the relevant supervisory authority for more information on how to file such a complaint.
Article 6 - Invoking your rights
1. You may make a request to exercise your privacy rights (a "Privacy Request") by completing an online form fill out through the Flora Logistics website;
2. In order to verify your identity and fulfill your request, we may ask you to provide identifying documents such as a copy of your government-issued identification card. As an additional level of security, we may also verify your identity by contacting you via the email address or telephone number we have on file. We will not process your Privacy Request until we have successfully identified you.
Article 7 - General matters
1. Changes to the Privacy Policy.
This Privacy Policy may be amended at any time to reflect changes in our information practices. Any changes made by us will become effective when we post an amended version of the policy on this webpage. The "Effective Date" at the top of the policy indicates when it was last updated. If we make signicant changes to the Policy, we will post a notice on our Websites or in our Services. The continued use of our Websites or Services after the amended version of the Policy is posted will constitute your acceptance of those changes to the Policy, as well as any additional applicable requirements. If you do not
agree to the changes to our policies, it is your sole responsibility to stop using our Websites or Services. You are required to ensure that you read, understand and agree to the latest version of the Policy agreement.
2. Contacting us
If you have a question or suggestion regarding our privacy policy, please do not hesitate to contact us, you can email us at info@floralogistics.nl.