Digital Signing

Sending your first document

The steps of sending your first document

Written by Esmeralda Zoer
Updated over a week ago

How do I create a new transaction?

Create new transaction, new sign request

Written by Daphne Vijn
Updated over a week ago

Position of the signature in the document

How do I determine the postition of the signature in the document?

Written by Esmeralda Zoer
Updated over a week ago

Position digital signature(s) in Adobe Reader

How to determine the signature position(s) in Adobe Reader

Written by Esmeralda Zoer
Updated over a week ago

Signing on premise

Written by Wessel van den Einden
Updated over a week ago

How do I upload multiple documents in a transaction?

Adding multiple documents

Written by Marion Lute
Updated over a week ago

PDF Document requirements

What are the requirements of a PDF?

Written by Esmeralda Zoer
Updated over a week ago

Fillable forms

Written by Daphne Vijn
Updated this week

Use scribble as Paraph

Written by Esmeralda Zoer
Updated over a week ago

Seals

Written by Daphne Vijn
Updated over a week ago

Login page

Log in instructions webportal

Written by Marion Lute
Updated over a week ago

What are credits?

Costs per transaction - Credit cost

Written by Marion Lute
Updated over a week ago

Two-factor authentication

Written by Wessel van den Einden
Updated over a week ago

Change the credit bundle by using the self-service link

Change your bundle - downgrade, upgrade or renewal.

Written by Daphne Vijn
Updated over a week ago

Change the credit bundle from within the portal

Change your bundle - downgrade, upgrade or renewal.

Written by Daphne Vijn
Updated over a week ago

Billing page

Billing, current credits, how many credits

Written by Esmeralda Zoer
Updated over a week ago

Cancelling your subscription

Would you like to cancel your subscription?

Written by Marion Lute
Updated over a week ago

Dashboard page

Billing, overview

Written by Siënna Hernandez
Updated over a week ago

Settings page

Personal settings

Written by Daphne Vijn
Updated over a week ago

Branding page

Written by Siënna Hernandez
Updated over a week ago

User management page

Create, delete and re-assign users - Change e-mail address

Written by Siënna Hernandez
Updated over a week ago

Audit trail

Audit trail in transaction overview, activities per signatory

Written by Pim Eijfferts
Updated over a week ago

Always the same signatory

Written by Esmeralda Zoer
Updated over a week ago

What verification level do I need?

Written by Marion Lute
Updated over a week ago

Authentication method

Authenticate and check the signer before viewing a document

Written by Marion Lute
Updated over a week ago

Legal validity

Written by Esmeralda Zoer
Updated over a week ago

Digital certificates

Digital signatures and certificates

Written by Esmeralda Zoer
Updated over a week ago

Is it possible to edit a transaction?

Cancel or withdraw a transaction

Written by Wessel van den Einden
Updated over a week ago

Help, the signatory has not received the e-mail!

Invite signatory mail does not arrive in inbox. Spam?

Written by Marion Lute
Updated over a week ago

Data retention and deadlines

Automatic reminder, validity period, storage period 

Written by Marion Lute
Updated over a week ago

Send e-mails from your own domain

E-mail address sender - Sending mails from your own e-mail address €

Written by Marion Lute
Updated over a week ago

Adding attachments

Written by Marion Lute
Updated over a week ago

Can invitation e-mails be modified?

Written by Wessel van den Einden
Updated over a week ago

Multiple signatories with a single e-mail address

Written by Daphne Vijn
Updated over a week ago

Transaction status ‘In Progress’

Written by Marielle Visser
Updated over a week ago

Reminder e-mail

Resend the signing invitation

Written by Wessel van den Einden
Updated over a week ago

Signhost e-mails

Default/standard e-mails

Written by Marion Lute
Updated over a week ago