Conversation Insurance is a community and networking platform purpose-built for the insurance industry. It gives organizations a dedicated space to connect with their teams, clients, and industry peers — combining community engagement, professional development, and real-time communication into a single platform.

Conversation Insurance is one of the four core products in the Evolution Global ecosystem, alongside FileTrac, ELIAS AI (formerly known as EVO-X), and AdjusterIQ. It is accessible directly from the FileTrac Evolve Dashboard as a tile, and it plays a central role in the Organization & People Management (OPM) experience.

Conversation Insurance provides a dedicated environment for insurance professionals to collaborate, learn, and stay connected. Key capabilities include community spaces where organizations can create and manage discussion groups, forums, and channels organized by topic, team, or client relationship. Members can share updates, ask questions, and collaborate in real time.

The platform also supports professional networking, enabling organizations to build and manage their network of adjusters, carriers, TPAs, and industry partners. You can send connection requests, manage your professional profile, and discover new contacts across the industry.

For organizations focused on team development, Conversation Insurance offers onboarding and training capabilities — including content sharing, event coordination, and structured learning paths that help new team members get up to speed and existing professionals stay current.

Conversation Insurance is tightly integrated with the FileTrac Evolve platform. When you sign in to FileTrac Evolve, you can access Conversation Insurance directly from the Dashboard tile — no separate login required.

To access Conversation Insurance, sign in to FileTrac Evolve and click the Conversation Insurance tile on your Dashboard. If you do not see the tile, contact your organization's administrator to confirm that Conversation Insurance has been enabled for your account.

For technical issues specific to the community platform infrastructure, please contact Mighty Networks directly. For account questions, billing, access issues, or general assistance with Conversation Insurance, our support team is available at support@evolution.global and will respond within one business day.

For more information on the broader platform that Conversation Insurance is part of, see the following articles: