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FAQs: Using APIs

This article answers common questions about API usage, limits, and upgrades for Premium Plan users.

Updated over 7 months ago

As a Premium Plan user, you're entitled to 15,000 API requests per month. To help you make the most of your API access, we've compiled answers to some of the most common questions about using our APIs, understanding usage limits, and how to upgrade if you need more.

How many API requests are included in the Premium Plan?

Your Premium Plan comes with 15,000 API requests per month, which should be enough for most standard use cases. If you anticipate exceeding this limit, we offer an Enterprise API add-on to accommodate higher traffic and custom needs.

How do I track my API usage?

You can easily track your API usage in your account dashboard:

  • Navigate to the API Usage section.

  • View your total API calls for the current month and the number of remaining calls.

  • Analyze your usage patterns to see if you’re approaching your limit.

What happens if I exceed my API limit?

If you exceed the 15K API request limit, additional requests will be temporarily blocked until your usage resets at the start of the next billing cycle. To prevent disruptions, consider upgrading to our Enterprise API add-on if you regularly hit the limit.

Can I increase my API limit?

Yes! You can increase your API request limit by purchasing the Enterprise API add-on, which offers:

  • Higher monthly request limits.

  • Priority support and a dedicated technical advisor.

  • Custom SLAs to suit your business requirements.

Are there rate limits on API requests?

Yes, rate limits are in place to ensure the stability and performance of the API for all users. These limits regulate how many requests can be made within a certain time frame. You can optimize your usage by batching multiple actions in a single API call or caching responses to reduce unnecessary requests.

How can I get help with API issues?

For technical assistance, check our API Developer Documentation for in-depth guides and troubleshooting tips. You can also reach out to customer support for additional help or clarification on API-related issues.

For more detailed answers or to learn about advanced API features, visit our Help Center: What’s included in your plan? or refer to the API Developer Documentation.

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