Brand helpdesk: How to add a contact to a Group

Here you can learn about;

To add a contact to a group, head to Book, By Venue and select the Groups tab.

Find the group from the list and select Add Contact.

Here you can add in the contact for the group, and select them as the main point of contact (POC) if applicable. You can add multiple contact email addresses for a group.

If an email clash is flagged, please contact us on the IM widget if we need to update the existing email account.

Note: Group contacts will only be notified they have been added to the system the first time they are used in a booking, and will receive an email with their log-ins.

When you then go to checkout for any venues that are part of that group, you will be able to select any of the group email addresses, or the venue email address from the dropdown.

You can also add a new group contact at checkout. Select Add Venue Contact, and fill out the details.

Again here you can add them as the main point of contact (POV) and also select to apply that email address to all the venues in that group.