Availability is made up of a few elements so that we can make sure it's accurate.
In this article you can learn:
How to set up availability at the start of a campaign & edit later
The most important part is making sure everything is set up correctly at the start:
Macro campaign dates & Lead time: When a campaign is created by a brand user (activation team) they should align with you to set the right campaign dates and lead time. This dictates the window that is open to book in. To edit these, ask your brand activation manager.
Time slots: When a campaign is created by a brand user, you may want to set specific date/time slots (ie. events). To edit these, ask your brand activation manager.
Asset availability -make sure to have right amount of inventory in asset management in your account. Instructions to add/edit here.
Staff availability - the number of staff in staff management in your account will affect availability (ie. if 2 bartenders allocated to a campaign, and 1 use per booking, it will sell out after 2 bookings on the same day). Instructions to add/edit here.
How to add unavailable dates
If you have set up the parameters, but there are certain dates you can't facilitate for example a bank holiday, or because you have an offline booking, follow these additional steps.
Go to calendar
Click '+ Offline Booking'
Enter a name (either venue name if its a booking or 'Bank holiday' etc
Choose the campaign that needs to be booked out for these dates
Choose the dates to block out.
Click save
You will need to do this for each campaign this affects ie. a bank holiday would be each campaign
To delete, ask us on the IM widget.
