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Brand helpdesk: What can my venue see and do on the platform?
Brand helpdesk: What can my venue see and do on the platform?

A quick overview for brand users on what the venue can do

Michelle avatar
Written by Michelle
Updated over a week ago

The visibility for venues depends on your account set-up with us.

In the majority of cases, only sales reps can book for the venues

Therefore, most venues will be able to:

  • see what has been booked for them (including the profile and slideshow presentation)

  • see the Status and Timings information, showing what to expect and when. Important links for the booking can also be found on this page

  • get updates and confirmation emails

  • cancel

  • add team members - so they can get updates too

  • rate and review the booking

They won't be able to book for themselves or see other experiences.

Here is an image of what they will see when they log in.

*If the venue has been set up with the ability to book, they can also see the marketplace and book their own experiences.

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