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Brand helpdesk: What can my venue see and do on the platform?
Brand helpdesk: What can my venue see and do on the platform?

A quick overview for brand users on what the venue can do

Michelle avatar
Written by Michelle
Updated over 2 months ago

The visibility for venues depends on your account set-up with us.

In the majority of cases, only sales reps can book for the venues

Therefore, most venues will be able to:

  • see what has been booked for them (including the profile and slideshow presentation)

  • see the Status and Timings information, showing what to expect and when. Important links for the booking can also be found on this page

  • get updates and confirmation emails

  • cancel

  • add team members - so they can get updates too

  • rate and review the booking

They won't be able to book for themselves or see other experiences.

Here is an image of what they will see when they log in.

And by clicking on Manage, My Bookings, they can see their bookings;

*If the venue has been set up with the ability to book, they can also see the marketplace and book their own experiences.

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