Brand helpdesk: I can't see the campaigns for my venue

All CollectionsSupport centre for Brand UsersSupport for Sales reps/teamsBooking Support

If you cannot see the campaigns for your venue it is likely it's targeting needs to be upgraded.

Written by Rachael from Experience This

Updated over 7 months ago

This is usually due to the targeting set for the venue (e.g. Bronze, Silver, Gold).If this is the case, you will see an alert such as the below;

Or it could be if the campaign has a Max Booking setting and your venue has already been booked for.

Contact us via email at info@experiencethis.co or on the chat widget at the bottom of this screen if you feel the venue needs to be upgraded, or the Max Booking reviewed.