For brand users, you can reschedule or edit your booking by following these steps below.
Please note:
You can edit any bookings in the past or future, with no restrictions if you are the only facilitator
If you are not the only facilitator, you can only edit bookings in line with campaign settings ie. flexible dates or kits
Steps to edit:
Go to Manage, Booking Requests
Search by Ship To, Venue Name or Campaign Name to find the booking.
*If you need to search for a booking that you didn't make, switch the dropdown from My Requests to All Requests*The bookings are arranged by status - you may need to click into a tab.
Click View on the booking to open up the detail.
3. Click Edit Booking
4. This will take you to the profile page, where;
If the dates were flexible, you can edit these here. Otherwise, you can just edit the opening hours
If the kit was flexible, you can edit the assets. You will only be able to edit in line with availability or your allocation.
You will also be able to edit any questions you answered in a booking form
6. Once submitted, the new details will be sent through to the Agency
7. Once confirmed, the venue will receive an email updating them with the changes.