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Brand Helpdesk: how to find out the agency contact details for delivery

For any questions regarding delivery, please contact the agency direct.

Written by ET Customer Service
Updated over a year ago

To find out the details for the agency(s) involved in your booking, go to:

  • Manage, Booking Requests on the Menu

  • Search by the unique venue ID number (If the booking was not done by yourself, switch the dropdown to All Bookings)

  • Click the correct tab (e.g. Confirmed if it's a confirmed booking)

  • Select the right booking and it will open up the booking details

  • Scroll down

    to see the Agency contact details in the Contact & Stakeholders section.

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