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Brand Helpdesk: how to find out the agency contact details for delivery

For any questions regarding delivery, please contact the agency direct.

Rachael from Experience This avatar
Written by Rachael from Experience This
Updated over a week ago

To find out the details for the agency(s) involved in your booking, go to:

  • Manage, Booking Requests on the Menu

  • Search by the unique venue ID number (If the booking was not done by yourself, switch the dropdown to All Bookings)

  • Click the correct tab (e.g. Confirmed if it's a confirmed booking)

  • Select the right booking and it will open up the booking details

  • Scroll down

    to see the Agency contact details in the Contact & Stakeholders section.

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