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Cancelling Subscription Payments

How to cease payments and cancel your service

Written by Luke Beard
Updated over 2 months ago

Cancelling Subscription Payments

While sad to see customers go, you are free to cancel your plan and cease payments at any time. The cancel process takes just a few seconds and includes steps for you to leave feedback and let us know if there is anything we can do to keep you (really, what can we do for you?).

Cancellations are immediate once you complete the process and you will lose any features related to your plan.

What happens to your stories?

When you cancel, your published stories become temporarily unavailable to visitors. They are not deleted or unpublished β€” they simply show a "Story Temporarily Unavailable" message to the public.

The good news: If you decide to resubscribe later, all your stories will automatically become available again β€” no manual republishing required. Your original publish dates are preserved.

Depending on your renewal period you may be eligible for a refund, learn more about that here.

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