FAQ's

Frequently Asked Questions

Lena avatar Thomas Bauer avatar Sophie Berger avatar +2
36 articles in this collection
Written by Lena, Thomas Bauer, Sophie Berger and 2 others
FAQ's

Why is my own video inverted?

How to set-up a mirror effect of my camera?
Sophie Berger avatar
Written by Sophie Berger
Updated this week

Do my attendees need to sign up?

What is an eyeosn signup needed for?
Thomas Bauer avatar
Written by Thomas Bauer
Updated over a week ago

What are the proper image dimensions on the cover photos?

The dimensions of the photo requirements for the landing page
Sophie Berger avatar
Written by Sophie Berger
Updated over a week ago

9 people can be in the video. How can I control who is on the video when there are 15 people?

Use video layouts to drag & drop connected people manually into the live video
Thomas Bauer avatar
Written by Thomas Bauer
Updated over a week ago

Do people appear on the video automatically?

How do my participants get into the video?
Thomas Bauer avatar
Written by Thomas Bauer
Updated over a week ago

Can I mute the microphones of certain participants?

Control of meeting audio
Thomas Bauer avatar
Written by Thomas Bauer
Updated over a week ago

Which Audio and Video Devices Do We Recommend?

Equipment, Cameras, Microphones & Headsets
Thomas Bauer avatar
Written by Thomas Bauer
Updated over a week ago

How Many Participants Can Join a Room?

And How Does It Work?
Sophie Berger avatar
Written by Sophie Berger
Updated over a week ago

Can I share my PowerPoint presentation on eyeson?

How to present your content during a meeting
Thomas Bauer avatar
Written by Thomas Bauer
Updated over a week ago

Problem With Screen Sharing After Update to Catalina?

For Mac Users who use eyeson with Google Chrome
Lena avatar
Written by Lena
Updated over a week ago

Can I control the mouse of the other person's screen?

Remote mouse is not accessible
Thomas Bauer avatar
Written by Thomas Bauer
Updated over a week ago

Can I create breakout rooms?

How to split
Thomas Bauer avatar
Written by Thomas Bauer
Updated over a week ago

Which Web Browsers Are Supported?

For Your Desktop and Mobile Phone
Sophie Berger avatar
Written by Sophie Berger
Updated over a week ago

Who can record?

Easy start / stop any time
Thomas Bauer avatar
Written by Thomas Bauer
Updated over a week ago

Where can I find my recordings after the session?

Acccessing the data you created
Thomas Bauer avatar
Written by Thomas Bauer
Updated over a week ago

Do guests have access to recordings?

Do they have access to any data?
Thomas Bauer avatar
Written by Thomas Bauer
Updated over a week ago

Can eyeson Be Used Internationally?

Yes, eyeson Works Globally at Any Time
Lena avatar
Written by Lena
Updated over a week ago

I Can't Find the Right Answer in the Help Center

What Should I Do?
Lukas Huber avatar
Written by Lukas Huber
Updated over a week ago

Can I automatically record a meeting room?

Setting up recording
Thomas Bauer avatar
Written by Thomas Bauer
Updated over a week ago

Can I lock an eyeson room so that only selected users can access it?

How to use eyeson room memberships
Thomas Bauer avatar
Written by Thomas Bauer
Updated over a week ago

What do my attendees need to sign up for and what can they do without signing up?

And do they need a license?
Thomas Bauer avatar
Written by Thomas Bauer
Updated over a week ago

What is the difference between eyeson meetings and webinars?

group calls or broadcasting?
Thomas Bauer avatar
Written by Thomas Bauer
Updated over a week ago

Can guests also be added as room members?

Guests without login?
Thomas Bauer avatar
Written by Thomas Bauer
Updated over a week ago

Can I white-label eyeson?

eyeson is branded as eyeson, but what can I do additionally?
Thomas Bauer avatar
Written by Thomas Bauer
Updated over a week ago

What is the difference between eyeson and eyeson API?

Difference between the SaaS product and the core service API
Thomas Bauer avatar
Written by Thomas Bauer
Updated over a week ago