During the Black Friday and holiday period, our team's response time is slightly longer than usual. A member of our team will get back to you within 48 business hours, Monday to Friday between 9 a.m. and 5 p.m.
For any urgent questions, please consult our FAQ and the product pages for the Fabli, accessories, and content—the answer to your question may already be there. This will help reduce the volume of inquiries in our inbox.
You can also contact us via chat; our intelligent chatbot is well-trained to answer your questions. If it can't, you'll always have the option to speak to a human.
For any performance issues with your Fabli or the mobile app, please send us an email, and we'll get back to you as soon as possible.