Here’s how to file a claim with Fair™ quickly and easily. Follow these steps to get back on the road with minimal hassle:
Roadside Assistance: For roadside assistance anytime, call 888-884-0644 and choose Option 2 to connect with our 24/7 roadside support team. They’re here to help with towing, flat tires, jump-starts, and more.
Locate a Repair Shop: Start by finding a certified repair facility. You’re free to use any licensed repair shop, or you can choose from Fair’s trusted repair network for preferred service and streamlined claims.
Submit Your Claim: Once you’ve selected a repair shop, submit your claim online whenever it’s convenient for you. This simple process helps us approve your repair costs efficiently.
Contact Fair’s Claims Team: If you’d like assistance in finding a repair shop or have questions, reach out to our Claims Team. Call 888-884-0644 Monday through Saturday, from 9 a.m. to 7 p.m. ET.
Important: Claims must be approved in advance to avoid any potential denials. If you experience a breakdown after hours, refer to your Customer Agreement under the “How to File a Claim” section for guidance. Log into your account to download a copy of your agreement anytime.