All sellers have the option to fully insure their item against damage, loss and theft when in transit with. For more on insurance see here.

You can insure your item during the listing process for 1.5% of the item’s total value, with a minimum charge of £12.

If you would like to make a claim please send all supporting evidence through the live chat or by email at support@fairart.io and we’ll take it from there. Make sure you carefully read this policy before submitting a claim.

Please note any piece that is being shipped with a value of €500,000 or more, will need High value authorisation prior to being shipped on the Network. Where this is required, please get in touch through the live chat or by email at support@fairart.io and we’ll take it from there.

Do not worry. If you have taken insurance out on your item you can expect full compensation for its value (the price it sold for on FairArt).