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Image-taking does not work with iPhone/iPad

How to troubleshoot the camera issue with iPhone

Arttu Vesterinen avatar
Written by Arttu Vesterinen
Updated over 5 years ago

With iOS 11.1 or newer versions, there are camera-issues with web applications added to iOS home screen. While the camera opens, it stays black and image cannot be taken. More information about iOS Bug here.

NOTE: with iOS 11, we do not recommend adding app.audits.io to the home screen.

SOLUTION: instead of opening audits from your home screen, open it in your browser by navigating to app.audits.io. In your browser, camera works just as usual.

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