In order for Falcony application to work correctly it needs to be able to communicate with the following domains:
https://app.falcony.io (The application itself)
https://pb-incy-files-production-eu-west-1.s3.eu-west-1.amazonaws.com (Storage for attachments)
To support SSO and links created before the domain migration on 2022-03-14: https://app.incy.io (Redirects user to the new domain).
Optional services
Falcony application does try to communicate with the following domains, but does work even if the communication is blocked. We don't recommend blocking access to any of these domains.
Error tracking system, which we use to find information about any errors happening on the application: https://de.sentry.io
The application's help-chat widget needs to be able to communicate with the following domains:
https://*.intercom.io
wss://*.intercom.io
https://*.intercomcdn.com
https://*.intercomusercontent.com
https://*.intercomassets.com
https://*.intercom-attachments.com
What IP-addresses Falcony uses?
The domain for https://app.falcony.io does not have static IP-address.
Falcony will send all outbound emails from IP-addresses:
141.193.33.112
When connecting to external integrations, Falcony uses following IP-addresses:
# Old integrations
- 54.75.227.164
# New integrations
- 34.248.231.43
- 52.212.143.106
- 54.170.41.176
- 52.30.199.66
To get notified about updates to there addresses, please subscribe to our status updates at https://status.falcony.io/
