Welcome to the Family Portal! We're so glad you're here.
To log in to the Family Portal when it's released, you will need the following:
An email address
An NYC.ID account (like MyCity or Access HRA)
Be your student's school emergency contact
Creating an email
If you do not have an email address yet, it's easy to set up.
Once you've created an email, it's time to set up an NYC.ID account.
Creating an NYC.ID account
Creating an NYC.ID account is quick and easy, and allows you to log in to other city agency websites, like MyCity or Access HRA.
Click here to set up an NYC.ID account using your existing email address, or the one you just created.
Now that you're set up with NYC.ID, let's make sure you're your family's school emergency contact.
Emergency Contact Card
If you're not sure that you're your student's school emergency contact, fill out the Emergency Contact Card and send it to your student's school.
Let your Caring Adult know
Once you've made sure you have an email address, an NYC.ID account, and are your student's emergency contact, let your Caring Adult know that you're ready for the Family Portal!
If you have any questions about the Family Portal, reach out to familyportal@newvisions.org.
If you have questions about the Every Child and Family is Known program, reach out to caringadults@schools.nyc.gov.