Skip to main content
Parents 🧸: Help & Support
Josie avatar
Written by Josie
Updated over 7 months ago

Getting Started


The Help Center

To access the in-app Help Center:

  • Open the menu, then click Help and Support (as below)


Chat to Support

Support hours: 8 am - 4 pm

We have a team of Customer Advisors who manage all incoming queries on a daily basis. If you have a question, or if something’s not working correctly with your app - our team is here to help.


To reach them, send an email to support@famly.co and they'll get back to you as soon as possible 😊


Did this answer your question?