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Staff Contract Information - Contracted Hours & Availability
Staff Contract Information - Contracted Hours & Availability

Set and schedule your staff’s contracted hours, availability, and unique employee ID

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Written by Josie
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Finding Staff Contract Information

On staff profiles, there is a subsection called Contract. To find it, head to a staff member's Profile → About → Contract. In this section, you can find helpful staff management information including:

  • Custom employee ID

  • Start and end date

  • Weekly contracted hours

  • Work availability pattern, and

  • Overtime hours balance (currently, this feature is only available when Staff schedule & hours Beta has been enabled via Settings Playground).


Staff Management View & Edit Permissions

To see or edit contract information, staff will need the following permissions:

  • Staff management - View This permission allows viewing access to staff Contract information— a sub-section of About on staff profiles, including their own.

  • Staff management - Edit This permission allows editing staff Contract information— a sub-section of About on staff profiles, including their own.


Employee ID, Registration & Last Day

The employee ID field is optional but can be helpful information for matching the ID used on other systems (e.g. payroll, HR systems). The employee ID field is included on CSV downloads and in the API, allowing for easier record matching when transferring data.

The “Start date” is the date from when the staff profile is active, the staff will appear in the app, and is eligible to access Famly with a login.

The last day, is used for the staff member's last day in the setting. From this date the employee will no longer appear in your active staff members, nor be able to access Famly.


Weekly Contracted Hours

The staff’s “Weekly contracted hours” can be set for staff to provide a target of hours that that staff is under contract to fulfil or is a maximum intended total per week. This information is optional but can help provide a helpful reference point based on the employee arrangement or contract made. As you will see below, contracted hours have additional value when the “Staff schedule & hours (beta)” feature is enabled.

The weekly hours and minutes can be saved and edited as needed, with the updates being live immediately. There is an option to schedule an update to the weekly contracted hours for a date in the future. This option can be helpful when staff change their hours (e.g. go full-time, go part time, etc.) so these changes are taken into consideration when planning work schedules for future weeks.

All changes to the contracted hours are tracked via the change log so there is always a reference point of what was updated when and by whom.


Weekly Work Availability

For each staff member you can also set the days and time ranges that the staff member is available to work. This is a helpful reference point, and when using the new Staff schedule & hours (Beta) tool, it provides helpful guidelines for who is available to take a shift and when.

The default days and times are the center's opening hours but can be edited to reflect the work arrangement determined by each staff member. For example, de-select Fridays if their regular availability for work is Monday to Thursday, or reduce the finish time per day if they only work mornings.

Setting the accurate work availability days per staff is also important for the system to calculate the correct contracted hours within a period (e.g. week, month or pay period), with deselected days not factored into the calculation. For example, if they are available four days a week from Monday to Thursday and the contracted hours are set to 40 hours per week, the system will deduce 10 contracted hours per day.

Changes to the work availability are tracked via the change log so there is always a reference point of what was updated when and by whom.


Overtime Hours Balance

The overtime hours balance is available to view and edit from the Contract profile section but is only available when the Staff Schedule & Hours (Beta) system is enabled.

The overtime hours balance is intended as a field to track any overtime or deductions — either by time off in lieu or payout. The number can be positive or negative and is edited manually based on the center's policy. Using the Staff attendance and Staff hours pages as insight into the difference between total hours and contracted hours, the overtime hours balance can be adjusted accordingly.

Additionally, the overtime hours balance can be updated from the Staff hours page and is visible on the Staff attendance (Beta) page for reference. Changes to the overtime hours balance are tracked via the change log so there is always a reference point of what was updated when and by whom.


Additional Value with the Staff Schedule & Hours (Beta) System Enabled

There are additional benefits for setting contracted hours and work availability when the Staff Schedule & Hours (Beta) is enabled (via Settings → Playground for eligible packages):

  • Weekly contracted hours are surfaced on the staff schedule to provide a target for total weekly hours.

  • Scheduled updates to contracted hours are reflected in the schedule for future planning.

  • Shift warnings are highlighted in the schedule when a shift is assigned at a time when the staff member is not available.

  • Contracted hours are shown in the new Staff Attendance page to provide a reminder of the target hours intended per week, per staff member.

  • The difference between total hours (attended + paid leave, minus breaks) minus contracted hours is shown on the new Staff attendance page and new Staff hours page to indicate when a staff member is over or under the contracted hours target

  • The contracted hours totals are available via the CSV exports and API when calculating the daily staff hours totals (via the new Staff Attendance page export) or for a custom date period (via the new Staff Hours page export).


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