Information required for FansWiFi Manager
Mac Addresses of the APs
Tested Firmware Version
Version: 3.2.1
FansWiFi Server / Controller Communication
The table below listed the ports that must be opened on the network firewall to ensure that the hotspot system, FansWiFi servers (including RADIUS server) can communicate with each other successfully.
Port Number | Protocol | Source | Destination | Traffic Direction | Purpose | Required by Login Method |
1812 / 1813 | UDP & TCP | Controller | FansWiFi RADIUS Server (103.6.85.240) | outbound | AAA Authentication and Accounting | All |
1700 / 3799 | UDP & TCP | FansWiFi Radius Server IP (103.6.85.240) | Controller | inbound (port forwarding may needed by your firewall / router. Depends on your network setup.) | RADIUS CoA Messages | WeChat Login / Video Login / Advanced Facebook Login...etc. |
8443 / 9443 (Depends on Setting) | TCP | FansWiFi | Northbound Interface of Ruckus SmartZone Controller | inbound (port forwarding may needed by your firewall / router. Depends on your network setup.) | Ruckus Northbound API Access for WiFi Client Online / Offline Control | All |
Network Topology
Setting on Ruckus SmartZone / SCG
Step 1: Configure the SmartZone
Access the SmartZone by opening a Web Browser
Click Configure -> Service & Profiles -> Authentication to enter the Authentication configuration Page
Step 2: Configuration: Authentication Servers
Radius Authentication Server
Click “Create New” in the Authentication Page
Name: FansWiFi Radius
Service Protocol: RADIUS
Primary Server
IP Address: 103.6.85.240
Port: 1812
Shared Secret: social123
Confirm Secret: social123
Click “OK” to Save the configuration
Step 3: Configuration: Accounting Servers
Radius Accounting Server
Click “Create New” in the Authentication Page
Name: FansWiFi Acct
Service Protocol: RADIUS Accounting
Primary Server
IP Address: 103.6.85.240
Port: 1813
Shared Secret: social123
Confirm Secret: social123
Secondary Server
Enable Secondary Server: Enable
IP Address: 52.221.175.51
Port: 1813
Shared Secret: social123
Confirm Secret: social123
Click “OK” to Save the configuration
Step 4: Configuration: Create AP Zone
a. Select Configuration -> AP Zones from the top menu
b. Click “Create New” with below settings
i. Zone Name: FansWiFi
ii. AP Admin Logon (Logon ID): admin
iii. AP Admin Logon (Password): [AP Admin Password]
c. Click “OK” to Save the configuration
4.1. Configuration: Select AP Zone
a. Select AP Zone you created from the AP Zone List
4.2. Configuration: Hotspot (WISPr)
a. Select Hotspot (WISPr) from the left menu under AP Zones
b. Click “Create New” with below settings
i. Portal Name: FansWiFi Portal
ii. Smart Client Support: None
iii. Logon URL: External
iv. Logon URL (Redirect URL): https://connect-p.fanswifi.com/auth
v. Redirected MAC Format: AA-BB-CC-DD-EE-FF
vi. Start Page (redirect to the following URL): https://connect-p.fanswifi.com/auth/?res=success
vii. Session Timeout: 1440
viii. Grace Period: 60
ix. Walled Garden List (required)
*.cloudfront.net
x. Walled Garden List (Optional, you may skip this if there is no Facebook Login Enabled)
xi. Walled Garden List (Optional, you may skip this if there is no Weibo Login Enabled)
xii. Walled Garden List (Optional, you may skip this if there is no Instagram Login Enabled))
xiii. Walled Garden List (Optional, you may skip this if there is no Twitter Login Enabled)
xiv. Walled Garden List (Optional, you may skip this if there is no Video Login Enabled)
c. Click “OK” to Save the configuration
Step 5: Create WLAN and SSID for customer access
Select “WLAN” from the left menu under AP Zones
Click “Create New” with below settings
Name: - FansWiFi Free WiFi -
ESSID: - FansWiFi Free WiFi -
WLAN Usage Type: Hotspot (WISPr)
Authentication Method: Open
Encryption Method: None
Hotspot (WISPr) Portal: FansWiFi Portal
Bypass CNA: Disable
Authentication Service: FansWiFi Radius
Accounting Service: FansWiFi Acct
Under Avanced Options:
Inactivity Timeout (Under Advanced Options): 1000 seconds
Step 6: Northbound Portal Interface (NBI) Password
Click Configuration -> General System Settings -> Northbound Portal Interface
If you have a NBI password, you may skip this step. If not, please enter a new password now and click Apply.
This password will be used in the controller setting later on.
If you forgot your NBI password and want to retrieve it without setting a new password, you can follow below HTML method below.
In Google Chrome, right click the password box, then select "Inspect" to launch the developer tools.
Find ' name="nbPasswd" ' by using the search bar inside the developer tools, locate ' type="password" ' before it in the same row
Replace ' type="password" ' with ' type="text" '
Your NBI password should be visible in the password box now
Step 7: Configure SmartZone / SCG Domain or IP Address to FansWiFi Admin Pan
Access FansWiFi Admin Panel: https://admin-p.fanswifi.com
Login Using your own username / password
Select “Setting” from the top menu
Select “Venues & Login Portals” from the left menu
Click “Edit” in your target Venue
Select “WiFi -> Controller” from the left menu
Ruckus SmartZone (formerly SCG) IP Address or Domain Name: <your-controller-domain-or-ip>
- Port Number (Default: 9080): <your-controller-northbound-port-number>
- Northbound Interface Password: <your-northbound-password>
Exceptional Case: SmartZone / vSCG behinds Router / Firewall
If the SmartZone / vSCG is behind Router / Firewall, it is not directly accessible by FansWiFi Server. In this case, you need to configure port forwarding on your Router / Firewall to forward the port to the SmartZone / vSCG.
Step 8: Add AP to FansWiFi Admin Panel
Login to FansWiFi Admin Panel
Click Settings -> Hotspots -> Add Hotspot
a. Organization: Select the organization of where your Access Point locates
b. Venue: Select the venue of where your Access Point locates
c. Hotspot Name: Name each Access Point to make it identifiable
d. AP Type: Select “Ruckus SmartZone (formerly SCG)”
e. Mac Address: Input unique MAC Address of each Access Point in your venue (Not controller)
Click Save