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Elevate your business with FansWiFi's cutting-edge social WiFi technology.

Martin Chan avatar
Written by Martin Chan
Updated over a week ago

Q: What is the SMEs plan and how much does it cost?

A: This plan is tailored specifically for small and medium-sized enterprises (SMEs). Please refer to this page for the specific pricings. This is a compelling option for businesses that want to explore social WiFi marketing and leverage the benefits it can provide.

Q: What is the Pro plan and how much does it cost?

A: This plan is tailored for businesses seeking to extensively leverage social WiFi marketing. It provides a solution to help organizations engage customers, drive marketing results, and maximize the value of their WiFi network. Please refer to this page for the specific pricings.

Q: What are the pricing options for the yearly and quarterly plans?

A: The pricing options for the yearly and quarterly plans depend on the type of plan selected. Please refer to this page for the specific pricings.

Q: What is the difference between the SMEs and Pro plan?

A: The Pro plan is equipped with advanced marketing tools, including survey campaigns and CRM integration capabilities, to help elevate your business's social WiFi strategy. Additionally, the Pro plan allows up to 5 users to be administrators with role-based access, offering greater flexibility compared to the 2-admin limit of the standard SME plan.

Q: What is the solution and pricing for large enterprises?

A: For large enterprises requiring 50 or more WiFi access point (AP) software and/or hardware, please contact our sales team to receive personalized consultation and pricing.

Q: What is the pricing for the WeChat sign-up functionality?

A: Please refer to this page for the specific pricings. You can choose whether to add this functionality into your plan.

Q: What is the pricing for the Whatsapp sign-up functionality included in my plan?

A: Please refer to this page for the specific pricings. You can choose whether to add this functionality into your plan.

Q: Is an additional fee incurred if I use more than one AP hardware device?

A: Yes, there is an additional fee for each WiFi access point beyond the first one, with pricing dependent on the selected plan. Please refer to this page for the specific pricings.

Q: Is there a free trial available?

A: Yes, both the SMEs and Pro plans come with a 7-day free trial. During the trial, you can access all of our tools at no cost. After the 7-day trial, you will be billed annually based on the plan you choose.

Q: Are AP hardware devices included in my plan?

A: No, the AP hardware devices are not included in the SMEs and Pro plan pricing. However, you can add on our pre-configured FansWiFi AP devices when selecting a plan.

Q: What features can I add to my plan?

A: You can add the redeemable coupon, point rewards, and e-stamp features to your plan. Please contact us to add these features.

Q: How many admins can there be with role-based access to manage the analytics dashboard?

A: The number of user accounts with access to the analytics dashboard will depend on your selected plan. For the SME plan, up to 2 user accounts can be granted access, while the Pro plan allows for up to 5 user accounts with dashboard management permissions.

Q: What is the pricing of the FansWiFi pre-configured AP hardware?

A: We offer two Aruba Instant On wireless access point (AP) models to cater to the needs of different businesses: the AP11 and AP22. Please refer to this page for the specific pricings. The models differ in their technical specifications, allowing you to select the one that best fits your business requirements.

Q: What do I need in order to integrate the Wi-Fi marketing platform with my Wi-Fi network?

A: To seamlessly integrate our platform into your business, all you need is an access point (AP) device. To ensure compatibility between your AP and our service, please contact us. For your convenience, we also offer pre-configured APs, which can save you time on the installation process.

Q: Can I receive assistance to set up and implement the platform?

A: Absolutely! You can purchase our pre-configured access point (AP) to ensure a seamless integration of our platform into your business. We also provide a detailed setup guide to assist you in configuring your own AP devices.

Q: Is there a demo showing how the platform works?

A: Yes, you can access our demo platform on this page. The demo showcases how you can leverage FansWiFi to create customized social WiFi marketing solutions.

Q: How do I set and change the length of time that visitors have access to the WiFi?

A: You can adjust the WiFi access duration for visitors through your admin portal.

Q: How can I ensure that the captive portals have the correct dimensions and layout on different devices?

A: Our platform is mobile-responsive, automatically adjusting the interface dimensions based on the user's device.

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