A: Our WiFi marketing services support a diverse array of social media platforms, including well-known ones like Facebook, Instagram, WeChat, and Line. Additionally, we offer options for email access, e-registration, and one-time login to enhance user connectivity.

A: FansWiFi supports a variety of file formats for the captive portal cover photo image and icon. You can use PNG, JPEG, and GIF for the cover photo image. This flexibility allows you to create engaging and dynamic visuals for your captive portal.

A: We provide a default version of our Terms and Conditions, and our clients have the flexibility to customise and tailor them to align with their specific requirements.

A: Yes, FansWiFi's Captive Portal includes analytics and reporting features that allow you to track and analyse customer data. By capturing information such as email addresses, social media profiles, and user demographics, you can gain insights into your customer base and their behaviours. FansWiFi's platform provides analytics tools that enable you to measure metrics like user engagement, visit frequency, duration of sessions, and popular login methods. This data can help you make informed marketing decisions, optimise your campaigns, and tailor your offerings to better meet the needs and preferences of your customers.

A: Protecting your customers' data is our top priority. FansWiFi's Captive Portal employs industry-standard security measures to ensure the confidentiality and integrity of the collected data. We utilise encryption protocols to encrypt both stored data and data in transit, providing an added layer of protection. By following best practices and complying with applicable data protection regulations, we ensure that your customer's data is handled responsibly, securely, and with the utmost care.

A: Absolutely! FansWiFi's Captive Portal allows you to fully customise its appearance, including logo placement, cover page image, company information, and terms & conditions. This helps you maintain a consistent brand experience for your customers while they connect to your WiFi network.

A: Absolutely! Our WiFi marketing captive portal offers extensive customisation options, allowing you to personalise the logo placement, cover page image, company information, and terms & conditions. This ensures a consistent brand experience for your customers during the WiFi network connection process.

A: Yes, our platform provides real-time reporting, giving you immediate insights into the performance of your WiFi marketing campaigns and allowing for quick adjustments and optimisations.

A: Absolutely! Our WiFi marketing platform supports the integration of loyalty programs, allowing you to reward customers for their engagement and build long-term relationships.

A: Yes, our WiFi marketing solution allows you to tailor the login process, enabling the collection of specific customer information that aligns with your marketing objectives and strategies.

A: The type of data collected will depend on the login method that is integrated into your captive portal.

A: When customers login through Facebook, our platform collects the following information: Facebook profile ID, name, gender, birthday, age, and verified email address. Following the login process, you can encourage visitors to follow or like your Facebook page.

A: When customers login through Instagram, our platform collects the following information: Instagram profile ID, name, gender, birthday, age, and verified email address. Following the login process, you can encourage visitors to follow your instagram account.

A: When customers login through LINE, our platform collects the following information: Line open ID, name, gender, and email address. Following the login process, you can encourage visitors to add your business’ LINE@ account as friends for future communication.

A: When customers login through WhatsApp, our platform collects their phone number. Following the login process, you can encourage visitors to follow your business account and send direct marketing messages.

A: When customers login through WhatsApp, our platform collects the following information: WeChat Open ID, name and gender. As part of the login process, you can prompt visitors to follow your business's official social media account, allowing you to leverage this direct marketing channel.

A: Our system offers automatic translation, but for marketing content, clients must provide localized versions. Users can select their preferred language using the system's built-in language switch function.